Criminal Record Clearance Certificate
This eService allows an applicant to apply for a Criminal Clearance Certificate. It is an official document issued to an Individual by the agency to state the criminal records of an individual. Whether the individual holds a criminal record or not, the status is documented on the certificate. The document is valid for 6 months from the issuance date. The document is commonly used as a supporting document for visas,passports,new jobs and other reasons.
Who can apply?
Foreigners living or who once lived in Rwanda - Apply through Irembo Agents
Citizens of Rwanda living abroad - Apply through Embassy of Rwanda
Documents that support the reason for request
Step 1: Apply
i. Online: Before you apply, login using the first 13-digits of your national ID and password. If you are not registered with Irembo, click the "Sign Up" button above and register using your National ID and the Phone number registered to your ID. All foreigners shall approach Irembo agents to apply using their passports.
ii. Agents: You may also approach an Irembo agent at these locations
2. Payment: Once you complete application, you can directly pay online using a VISA or MasterCard card, OR select another option (Mobile Money on MTN (*182#), Airtel (*182#) or Tigo (*310#) or visit a BK branch or agent close to you)
3. You will receive an SMS and/or email to confirm the application, followed by a payment confirmation
4. When should you go to pick the certificate: Once the Criminal Record Officer receives your application, he/she will review and approve your application. A notification will be sent informing you that your application has been approved and is ready for pick up. If you don’t receive an SMS within three working days after submission, please contact or visit the NPPA office.
5. Picking the Certificate: Appear at the National Public Prosecution Authority (NPPA) office selected, with proof of payment details ready (SMS notification from Irembo or Bank Slip) and supporting documents required for this service (where applicable)