Certificate of Being alive
The Certificate of Being alive is a certificate issued by the sector office to Rwandan citizens to be used as a supporting document in order to give them access to pension benefits, claim for insurance indemnity or used in court.
Who can apply?
Citizens of Rwanda
1. Confirmation letter from prison (if applicant is in jail)
2. Vaccination card or baptism card or Cell confirmation letter or any other documents as may be deemed necessary by the Civil registration officer (if applicant is a minor)
Step 1: Apply
i. Online: If you are not registered with Irembo, click the "Sign Up" button above and register using your National ID and the Phone number registered to your ID, OR
ii. Apply via USSD: Dial *909# and follow instructions, OR
iii. Agents: You may also approach an Irembo agent at these locations
Step 2: Payment
Once you complete application, you can directly pay online using a VISA or MasterCard card, or select another option Mobile Money on MTN (*182#), Airtel (*182#) or Tigo (*310#) or visit a BK branch or agent close to you; and use the billing number received via SMS/Email.
Step 3: SMS/Email notification
i. Upon submission, you will receive an SMS and/or email to confirm the application and contaning the billing number to be used for payment.
ii. Upon payment, you will receive another SMS and/or email to confirm the payment. If you don't receive an SMS and/or email within 30 minutes, please call 9099 for support.
Step 4: When should you go to pick the certificate
Once the Civil Registration Officer receives your application, he/she will review and approve/reject your application and you will receive an SMS notifying you that your application has been approved/rejected and is ready for pick up. If you don’t receive an SMS within three working days after submission, please contact or visit the sector office.
Step 5: Picking the certificate
Appear before the Civil Registration Officer at the Sector office selected, with proof of payment details ready (SMS notification from Irembo or Bank Slip) and supporting documents required for this service (where applicable).